Work experience

• Customer servise Manager

  Yandex Market.Moscow

  2023.08-Current

  (2 years)

  My main job is to meet the needs of customers, assisted customers in resolving technical issues via phone, email, and live chat, delivering clear instructions and follow-up support improve their experience, and strengthen the company's customer relationships. To do this, I supervise customer service staff, provide them with training, and evaluate their performance.
• Kitchen Staff

  Masala house restaurant.Moscow

  2022.04-2023.08

  (a year)

  My job was to help with various kitchen tasks, such as preparing food, cooking, cleaning, and other necessary tasks. Preparing the ingredients needed for cooking, such as: washing, peeling, cutting, and preparing vegetables for cooking. Also, use kitchen equipment, such as - mixers, special knives, and cutters to prepare food. Reviewing the kitchen inventory, identifying necessary items, and ensuring the cleanliness of the kitchen
• Sales Manager

  Arla foods

  2020.07-2022.02

  (2 years)

  Consistently exceeded sales targets by actively listening to customer needs, tailoring product demonstrations, and skillfully guiding negotiations to successful deal closures. I combine strategic marketing vision with hands-on execution skills to build strong brands and achieve business objectives in dynamic international environments.
• Sales Manager

  Bashundhara Group

  2017.03-2020.07

  (3 years)

  Consistently exceeded sales targets by actively listening to customer needs, tailoring product demonstrations, and skillfully guiding negotiations to successful deal closures. I combine strategic marketing vision with hands-on execution skills to build strong brands and achieve

Educational experience

• National University, Gazipur, Bangladesh

  Bangla

  2015.06-2020.06

  (5 years)

  Bengali language

Languages