Duties / Responsibilities: - To be a trusted advisor on all things pertaining to Servers, Storage, Switches, Wifi, Router, Enterprise I Infrastructure, Complex Solutions like SAP HANA, Big Data, HPC and Virtualization for Singapore Public Healthcare, Government and Educational customers. - To build and nurture constructive relationship with inside, outside and supporting teams and to contribute to team efforts, team meetings, etc.- To provide an effective and efficient service to customers, ensuring the accurate and timely service delivery.- Respond to requests, queries and complaints from external customers in a friendly and efficient manner to enhance customer loyalty and customer experience.- To proactively seek learning opportunities to develop and maintain new knowledge. - Take an active part in my own training and development in all areas as well as playing an effective role in guiding and training new Account Managers on the floor.- Achieve enterprise quota along with all KPI activities assigned to me like Call Planning, Quoted Tap, Server Optimization, Enterprise Infrastructure Upsell, Outbound Call Conversion, etc.Achievements/Recognition:- Overachieve Blended Revenue Attainment by 173% in 2H of FY22 with 200.17% of Server & Network - Revenue and 146.43% of Storage Revenue.- Overachieve Blended Revenue Attainment by 132% in 1H of FY22 with 127.87% of Server & Network Revenue and 138.54% of Storage Revenue.- Overachieve Blended Revenue Attainment by 134% in 1H of FY21 with 135.58% of Server & Network Revenue and 131.88% of Storage Revenue.

Duties / Responsibilities: - To be a trusted security advisor to customers for end-to-end cyber security solutions.- Provide a comprehensive assessment for the current and future security needs of customers.- Uncover further security needs and vulnerabilities by working hand in hand with all levels of management and C-Levels- Frequent Interaction with CISO, CIO and key IT influencers to update on latest security posture- Identifying customer’s risk, security and vulnerability requirements - Working together with Sales Specialist and Security Architect to craft out, propose and close end to end security solutions for customers from all verticals- Provide partner training, inside sales enablement and onboarding for security solutions- Work with General Manager to plan and meet key objectives and performance matrix- Territories include South East Asia including India, Pakistan and Bangladesh.- Familiar with security compliance standards such as PCI DSS, ISO 27001 and the EU General Data Protection Regulation (GDPR)Achievements/Recognition:- Signed up, onboard and train multiple partners across Asia (i.e. Malaysia, Singapore, Thailand, Indonesia, Philippines, India, Bangladesh, Pakistan and Brunei).- Implemented the first Manage Security Services, Incident Response and Threat Detection solution in Bangladeshs Bashundhara Group- Implemented PCI DSS recertification for banking, insurance and finance sector- Implemented full suite of Managed Security Services, Incident Response and Threat Intelligence for Genting Resort Group- MVP (Most Valuable Performer) Award for FY16 Q1- President Club Award for Sales Achievement FY17

Duties / Responsibilities: • Collaborate with customers and / or account team members on enterprise solutions and document this information in the form of a quote• Remove enterprise sales barrier for account team and customers• Able to discuss and sell Dell’s Enterprise value proposition• Carries inside sales team Enterprise quota• Manages the Enterprise quoting process through a consultative engagement• Engage in conference calls to ascertain the Enterprise needs of the customer and / or account team• Assist assigned account team in driving attach rates of key Dell Enterprise solutions• Assist the bid response from an enterprise technical content• Be an Enterprise Mentor for their assigned Inside Sales team• Be able to manage workloads that meet or exceed Enterprise Sales Consultant metrics• Expert level use of SMARTS and other Enterprise quoting tools• Enterprise Revenue Driver• Proactively find and close opportunities – Budget, Scope, Validity• Talk to accounts and establish relationships• Real time consulting focusing on complex solution• Participate in the coaching of the sales team• Setting expectation, targets, activities and goals with Account Managers• Provide feedback to support groups and dependant departments• Account & resource contact management• Weekly review on Brand and Marketing promotional activities to drive Enterprise core business• Weekly Funnel Review Presentation with Sales Director, Sales Manager, Enterprise Manager and Team Leaders• Ongoing Learning, Training to improve enterprise knowledge

Duties / Responsibilities• Administer and maintain companys Novel Netware Servers• Ensure that all servers achieve minimal down time and optimum performance• Ensure that tape backup is performed everyday with a monthly retention period• Restore missing or corrupted files from backup tapes when required by users• Administer and maintain companys ERP & SQL Server• Review Database design by Systems Analyst and Analyst Programmers• Perform Daily backup of SQL Servers• Restore SQL data from backup tapes when necessary• Maintain high SQL Server System performance with regular Performance Tuning and Optimization• Create and maintain the company’s Database Maintenance Plan• Perform Data Transformation services for data migration from legacy databases to SQL Server• User Management of SQL Databases• Planning and Managing Disaster Recovery of SQL Servers• Administer and maintain companys Web Server• Administer and maintain companys DNS Server• Administer and maintain companys VPN Clients• Provide hardware and technical support for end users• Liaison with vendors for IT support and repair services• Maintain and provide support for companys Quality Management System• Ensure that company’s Trend Micro Anti-Virus remains constantly updated and PCs and Servers remain virus free

Duties / Responsibilities: • Design and implement in-house Manufacturing System effectively speeding up collection of data by 200% throughout the production lines and enabling top management to effectively gauge performance through various key management reports.• Provide 24 hour on call IT hardware, software and network support for plant wide users.• Administer and maintain company’s e-mail and domain servers.• Implement an Intranet-based Quality Management System which is used by the company to successfully obtain QS9000, ISO9001 and ISO14001 Quality Certifications.• Pioneered the company’s multimedia training program which encompasses rich video, graphics, animations, text and sound effectively shortening the training life cycles of production operator by 50%. • Convert traditional paper based purchase requisition to a dynamic database driven electronic Purchase Requisition System completely eliminating the need for preprinted purchase requisition forms and slow approval process.• Design and implement a web based Training Management System to keep track of training programs and refresher courses for all employees in the company.