INNA's Resume

INNA

Interpreter (English ↔ Russian)

Female

25 y/o

English Translation/Russian translation/Other language translation/Sales Administration/Back Office/Sales Manager/Supervisor/Sales training instructor/Sales Operations

Live in Armenia

Nationality Armenia

Interpreter (English ↔ Russian)
LanguageLine Solutions (Freelance
2024.08-Current
(a year)
• Interpret an average of 15–20 sessions daily for major hospitals, insurance carriers, telecom providers, utility companies, and federal/state government agencies. • Provide trauma-informed OPI & VRI for domestic violence and suicide prevention services under government contracts, ensuring complete neutrality, confidentiality, and participant safety. • Consistently exceed QA benchmarks at LanguageLine Solutions, achieving a 98%+ accuracy rate in medical, legal, and technical terminology within tight turnaround windows.
Head of Sales Team & Training Manager
Black Eagles
2023.06-2024.08
(a year)
• Lead and coach a 25-member sales force; designed training programs that boosted quarterly revenue by 18%. • Implemented performance dashboards and data-driven strategies, increasing key-account retention to 95%.
VIP Client Account Manager
Digitain LTD
2023.01-2023.06
(6 months)
• Managed high-value iGaming accounts; reduced support-ticket resolution time by 25% through workflow optimization. • Launched client engagement initiatives that grew upsell revenue by 12%.
Financial Manager
PayBack LTD
2022.08-2023.01
(6 months)
• Reconciled and processed international payments (checks, wire transfers, EFT), maintaining 100% on-time settlements. • Streamlined month-end close processes, cutting close time by 30%.
General Manager
HGI Tech
2021.10-2022.08
(a year)
• Oversaw daily operations for a 50-employee tech firm; led cross-functional teams and negotiated $100K+ international contracts.
Senior Sales Manager
AFS Marketing
2020.02-2021.10
(2 years)
• Crafted and executed market-entry strategies, increasing market share by 22% within one year.
Freelance Translator & Interpreter
Freelance
2019.02-2021.08
(3 years)
• Delivered simultaneous interpreting and document translation for 50+ conferences, technical meetings, and guided tours (Armenian/English/Russian). • Managed end-to-end localization of legal, scientific, and commercial materials, collaborating with SMEs to guarantee 100% terminological precision. Additional Experience