Work experience

• Sales Executive

  Tiketbersama (BMK Management)

  2024.07-Current

  (a year)

  Manage the partnership process from making the list of potential leads, make the initial call, and negotiating the deal. Maintain relationship with client Manage and handle the on going event (such as product, ticketing, and crowd management). Monitor the process of new product from end to end (listing, initiating call, and negotiating). Build and maintain strong, long-lasting relationship with clients. Develop account plans to achieve goals and target. Collaborate with internal teams to deliver solutions that meet client needs.
• Sales Manager

  KiosTix.com

  2024.01-2024.07

  (7 months)

  Build and maintain strong, long-lasting relationship with clients. Develop account plans to achieve goals and target. Collaborate with internal teams to deliver solutions that meet client needs. Work with the sales team to develop strategies for expanding the company's customer base. Prepare and present regular reports on account status.
• Account Executive

  KiosTix.com

  2019.01-2024.01

  (5 years)

  Manage the partnership process from making the list of potential leads, make the initial call, and negotiating the deal. Maintain relationship with client. Manage and handling the on going event (such as product, ticketing, and crowd management). Monitor the process of new product from end to end (listing, initiating call, and negotiating).
• Fleet Administrator

  Promogo

  2018.10-2018.10

  Manage the whole administration process for each Gojek driver who applied to put the ads on their vehicle
• Credit Analyst

  JULO

  2017.03-2018.05

  (a year)

  Verify applicant data who applied loan. Analyze applicant data to determine their qualification. Make a credit calculation to determine applicant's qualification. Make approval decision to accept or reject applications.
• Customer Support

  Bukalapak

  2016.09-2017.03

  (7 months)

  Manage incoming emails from customer. Handle hard complain with outbound call.
• Bulk Order Team

  Lazada Group

  2016.05-2016.08

  (4 months)

  Handling bulk order (reseller customers) .
• Payment Processing Analyst

  Lazada Group

  2015.11-2016.08

  (10 months)

  Verify the payment transaction made by customer via Bank Transfer method, including sending email to customer related to payment proof and bank detail. Responsible for the refund process, and the cancellation for orders older than 2 days.
• Customer Service

  HijUp.com

  2015.07-2015.08

  (2 months)

  Responsible to handling customers’ complaint, by phone and email.

Educational experience

• Universitas Paramadina

  Bachelor in Communication and Media Studies

  2005.01-2023.01

  (18 years)
• Bina Sarana Informatika

  Diploma in Computerized Accounting

  2009.01-2012.01

  (3 years)

Languages

Certificates