Work experience

• After Sales Engineer Manager

  Goodwe

  2025.06-Current

  (5 months)

  Technical Support – Help customers troubleshoot and resolve issues with the product. Installation & Commissioning Support – Assist in or oversee the installation and setup of equipment. Maintenance & Repairs – Provide guidance on preventive maintenance or perform repairs if necessary. Customer Training – Train clients on how to use and maintain the product properly. Feedback Collection – Gather user feedback and report issues to the R&D or production team. Warranty Handling – Manage warranty claims and coordinate replacements or service under warranty terms. Documentation – Prepare service reports, manuals, and update technical records.