Work experience

• Business Development

  Dafel Electronics

  2023.09-Current

  (2 years)

  Creating and implementing processes and policies to support the overall business Developing and managing strategic partnerships to grow business Actively participating in streamlining and developing processes to increase productivity and efficiency of staff Analyzing market data to provide a better understanding of customers’ needs or issues to propose ideas to relevant departments to improve on existing products Liaising with managements and other departments to ensure constant flow of information between departments
• Account Payable Staff

  Besonic Audio

  2020.11-2023.01

  (2 years)

  Processed invoices and managed vendor payments efficiently. Conducted monthly account reconciliations for the accounts payable ledger. Assisted in managing cash flow through accurate tracking of outstanding payments. Excellent Communication with all stakeholders (Clients /Employees / Management) Ability in speaking several languages which aids in overseas expansion High Commitment and Dedication towards company and works Detail-oriented individual who ensures works are free of errors High Flexibility and Adaptability in ever-changing working environment Result-oriented individual who always focuses in exceeding the required targets or goals CONTACT ME
• English & Math Tutor

  Brainly

  2019.12-2020.10

  (a year)

  Provide clear, accurate, and detailed explanations to students' academic queries in various subjects, particularly focusing on [Maths in English & Indonesian and English Subjects]. Help foster a collaborative learning environment by answering questions, explaining difficult concepts, and assisting users with study strategies. Maintain high-quality educational content while adhering to platform guidelines and ensuring responses are understandable for learners at different academic levels. Demonstrate strong communication skills and patience while interacting with students from diverse backgrounds, supporting their learning goals. Utilize problem-solving skills to break down complex questions into manageable steps for better understanding. Contribute to Brainly's mission of creating a peer- to-peer learning community by engaging with students, encouraging participation, and promoting positive educational discussions.
• Customer Service Officer

  UOB Bank Limited

  2019.08-2020.03

  (8 months)

  Handled over 200 instructions and inquiries daily with zero discrepancy Provided excellent customer service and achieved high level customer satisfaction via phone banking (Received over numerous compliments andCompliment of the Month) Assisted and monitored team’s pending cases to ensure meeting Service Level Agreement Analyzed and streamlined current processes to enhance customer experience Took on ad-hoc assignments and projects

Educational experience

• RMIT UNIVERSITY, Australia

  Bachelor of Business Accountancy

  2016.03-2018.01

  (2 years)

  Bachelor in Accounting (All lessons conducted in English)
• SINGAPORE INSTITUTE of MANAGEMENT (SIM), Singapore

  Diploma in Management Studies

  2013.10-2016.06

  (3 years)

  Diploma in Management Studies (All lesson conducted in English)

Languages

Certificates