Work experience

• Skills

  Skills

  2006.10-Current

  (19 years)

  PROFESSIONAL ATTRIBUTES • Analytic and critical thinking • Teamwork • Time management abilities • Fast learner • Presentations • Communication and writing skills • Willingness to learn • Great interpersonal skills • Report writing • Working under pressure • Patience • Strong organizational skills • Effective communication skills
• Administration Assistant / Data Entry Clerk

  Royal Revenge Commercial Tyres

  2022.01-Current

  (4 years)

  • Switchboard operator, relaying messages telephonically and via email. • Responsible for various clerical tasks to ensure staff can communicate and work efficiently. • Transfer data from paper formats into computer files or database system, using keyboards and scanner. • Type in data provided directly from customers, fast and accurately. • Create spreadsheets with large numbers of figures without mistakes. • Verify data by comparing it to source documents and updating existing data. • Maintains a confidential filling system. • Sort and organize paperwork after entering data to ensure it is not lost. • Ensuring that the workspace is always neat. • Responsible for petty cash. • Contributing to teamwork by accomplishing related results as needed. • Key outputs: Providing administration support to clients and senior management.
• Switchboard Operator / Reservationist

  Audacia Manor Boutique Hotel

  2020.01-2021.01

  (a year)

  • Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller’s needs • Checking guests in/out and keeping a close liaison with all guests • Switchboard operator, relaying messages, executing wake up calls and dealing with guest queries telephonically and via email • Operating the Property Management system - OPERA - maintaining the smooth running of front office billing and cashiering • Sending and receiving fax • Responsible for the float, cash, credit takings and all front office administration • Guest relations ensuring that all information is available to the guests and pre-planning their needs before arrival • Accommodation bookings, taking reservations, sending confirmation to guests and confirming with method of payment • Banqueting bookings, making reservations for conferences, various functions like: - parties - baby showers - weddings, product launch events etc.
• Financial Advisor

  Metropolitan Life

  2018.01-2019.01

  (a year)

  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios. • Interview clients and gather information to determine strategies for financial needs. • Prospect and maintain clientele. • Recommend and sell financial plans and products that will help meet financial goals. • Help clients plan for both short- and long-term goals e.g. - Educational plan - Retirement plan - Funeral plan - Hospital plan - Life Cover & Investments
• Creditors Clerk

  Fibertex South Africa (Pty) Ltd

  2010.01-2017.01

  (7 years)

  • Ensure that each invoice meets SARS requirements • Capturing direct invoices and matching orders to deliveries • Obtaining statements from each supplier to reconcile account monthly • Backup for Finance and Admin team members of specific tasks requested by management • Liaise with all types of auditors (SARS, external auditors), on areas of responsibility ensuring documents are provided to auditors on time • Loading new beneficiaries and payments on the bank • Key outputs: Providing relevant data to the finance team and auditors for smooth running of the company
• Receptionist / Reservationist

  Makaranga Garden Lodge

  2006.01-2010.01

  (4 years)

  • Operating the Property Management system - Opera - maintaining the smooth running of front office • Accommodation bookings, taking reservations, sending confirmation to guests and confirming with their method of payment • Checking guests in/out and keeping a close liaison with all guests • Switchboard operator, relaying messages, executing wake up calls and dealing with guest queries telephonically and via email • Guest relations, ensuring that all information is available to the guests and pre-planning their needs before arrival • Key outputs: Making sure guests feel welcome before and during their stay at the facility and processing payments & relevant documents in time

Educational experience

• South West Gauteng College

  Electrical Engineering

  2004.01-2025.08

  (22 years)

  Electrical Engineering Level N4
• Seminar Warehouse

  Accounts Payable

  2014.10-2014.10

  Certificate
• BizAdvance

  Reception/Front Desk Brilliance

  2012.05-2012.05

  Certificate
• Albini Girls High School

  12: National Senior Certificate

  1999.01-2003.12

  (5 years)

  Matric National Certificate

Languages

Certificates