Heshan Chathuranga
Risk & Investigation Officer Grade I
Male31 y/oRisk ControlLive in Sri LankaNationality Sri Lanka
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Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Work experience
Risk & Investigation Officer Grade I
Global Payments Asia-Pacific2023.01-Current(3 years)Risk analyst & investigation – SL & MV Chargeback & Refund handling - SL & MV Transaction monitoring – SL & MV Fraud attempts investigation – SL & MV Fraud transaction investigation – SL & MV Merchant Handling – SL & MVSenior Banking Associate
NDB Bank PLC2022.01-2023.01(a year)Production & System Controls (ATM Monitoring, IT Operation activities, EOD process) System Backups / Restore DR Operations Data & Documentation Control Vendor HandlingIt Support Officer
Sampath Bank PLC2016.01-2022.01(6 years)Sampath WePay App UAT testing Handling POS terminals POS Software UAT testing Testing new POS terminals DR Transfer programs Merchant Handling Terminal System creation Transaction monitoring
Educational experience
Wrexham Glyndwr University
Bachelor of Science with Honor in Computing2022.08-2023.08(a year)IT Project Management. Advanced Mobile Development Future Technologies Distributed Data & Data Analytics Final Project
Languages
English
Proficient
Certificates
Certified Financial Crimes Investigator certification
2024.03
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