Heshan Chathuranga

Risk & Investigation Officer Grade I
Male31 y/oRisk ControlLive in Sri LankaNationality Sri Lanka
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Summary

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. A highly organized and hard-working individual looking for a responsible position to gain practical experience.

Work experience

  • Risk & Investigation Officer Grade I

    Global Payments Asia-Pacific
    2023.01-Current(3 years)
    Risk analyst & investigation – SL & MV Chargeback & Refund handling - SL & MV Transaction monitoring – SL & MV Fraud attempts investigation – SL & MV Fraud transaction investigation – SL & MV Merchant Handling – SL & MV
  • Senior Banking Associate

    NDB Bank PLC
    2022.01-2023.01(a year)
    Production & System Controls (ATM Monitoring, IT Operation activities, EOD process) System Backups / Restore DR Operations Data & Documentation Control Vendor Handling
  • It Support Officer

    Sampath Bank PLC
    2016.01-2022.01(6 years)
    Sampath WePay App UAT testing Handling POS terminals POS Software UAT testing Testing new POS terminals DR Transfer programs Merchant Handling Terminal System creation Transaction monitoring

Educational experience

  • Wrexham Glyndwr University

    Bachelor of Science with Honor in Computing
    2022.08-2023.08(a year)
    IT Project Management. Advanced Mobile Development Future Technologies Distributed Data & Data Analytics Final Project

Languages

English
Proficient

Certificates

Certified Financial Crimes Investigator certification
2024.03
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