Work experience

• Administrative Assistant

  HOPE AFRESH FOUNDATION

  2015.01-2021.12

  (7 years)

  · Assessed client satisfaction and communicated issues to organisational leaders. · Professionally represented the Foundation by greeting clients at reception in front-of-house role. · Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation. · Coordinated itinerary and scheduled appointments with 100% accuracy. · Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors. · Prepared packages for shipment, pickup and courier services for prompt delivery to customers. · Oversaw break room, including cleaning up spills, taking out trash and restocking communal items.
• Teller

  UNION BANK OF NIGERIA PLC

  2012.12-2014.01

  (a year)

  · Opened and closed teller batches for the day's operation · Posted and balanced all customers' transactions · Ensured cash analysis is done on all cash transactions · Payment of cash and cheques withdrawal to customer · Receiving both cash and cheque deposits into customers accounts. · Identified and mitigated potential fraud and transaction risks. · Explained bank services, financial products and applicable fees to customers. · Recommended bank products and services to current and prospective customers. · Balanced daily cash deposits and vault inventory with zero error rate. · Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions. · Educated customers on use of banking website and mobile apps.
• Sales Executive

  DOXA HOMES LTD

  2010.01-2012.09

  (3 years)

  · Estate Developers, Realtor & Builders, Abuja, Support capacity building in Sales Distribution & Marketing of property and services · Drive the achievement of sales targets · Strengthened profit opportunities by developing key customer relationships and effectively managing time/resources to meet sales objectives. · Handled daily customer meetings, sales calls and account management.
• Administrative Assistant

  AKWANGA WEST DEVELOPMENT COUNCIL

  2006.01-2007.01

  (a year)

  · General administrative support · Book appointments, organise meetings and manage diary functions, including routine correspondence · Ensure proper paper filing and archiving · Organize most workshops and meetings. · Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. · Coached new employees on administrative procedures, company policies and performance standards. · Maintained reception area in orderly manner to provide visitors with positive first impression of company. · Improved office efficiency, managing client correspondence, record tracking and data communications. · Routed agreements, contracts and invoices through signature process.

Educational experience

• Ahmadu Bello University

  Business Administration

  1999.12-2004.07

  (5 years)

  Bsc business administration
• St Paul's Nursery & Primary School

  Primary Certificate

  1987.09-1993.06

  (6 years)

  Primary certificate

Languages