Espinosa André Diego Sven

AV-IT Tech Support
MaleIT Support EngineerLive in GermanyNationality
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Work experience

  • AV-IT Tech Support

    AVI-SPL
    2025.01-Current(a year)
    Provide daily AV and IT support for Google Cloud Space, ensuring seamless functionality of conference rooms, collaboration tools, and digital signage systems. • Deliver on-site event support, including setup, monitoring, and troubleshooting of audio, video, and network components. • Identify, log, and resolve technical bugs across AV-IT infrastructure to minimize downtime and improve system reliability. • Process and manage support tickets using TaskFlow to document issues, track progress, and coordinate timely resolution with internal and external teams.
  • Technical Events Manager

    Encore
    2024.01-2025.01(a year)
    Coordination of high-level corporate events, including conferences, meetings, and congresses at luxury hotels and other venues. • Sale and management of audio, lighting, and video services, working directly with clients to understand their needs and provide personalized solutions. • Supervision of personnel and material logistics, from planning to event execution. • Ongoing communication with hotel sales teams to ensure client satisfaction.
  • Entrepreneur and Event Producer

    Mamut Productions
    2006.01-2024.01(18 years)
    440 & dStudio Events • Founder and manager of multiple event production companies in Mexico City, executing over 2,500 events (corporate, social, and weddings). • Versatile DJ • Managing personnel, hiring talent (DJ's, artists), and renting audio and lighting equipment. • Developing brand identity, managing social media, and creating digital marketing strategies to build an online presence. • Designing, quoting, and executing customized events based on client needs. Achievements: • Successfully launched Mamut Productions and expanded into new companies (440 and dStudio Events). • Executed over 2,500 events, building a large base of repeat clients.
  • Event Producer

    Dynamic Producciones
    2018.01-2021.01(3 years)
    Mexico City, Mexico • Planning and execution of high-profile events, including red carpets and events for the film industry. • Negotiation with suppliers, hiring artists, and designing technical infrastructure (audio, lighting). • Coordination of all logistical and production aspects, ensuring the success of each event. Achievements: • Reduced operational costs through efficient negotiations with suppliers and clients. • Increased client satisfaction, generating recommendations that led to more business. • Implemented cutting-edge trends in event production.

Educational experience

  • SAE Institute

    Business Administration
  • EBC Hochschule

  • High School

    English
  • High School

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