Work experience

• Presale Solution Designer

  Fujifilm Business Innovation

  2023.07-Current

  (3 years)

  - Design Enterprise-grade Digital Transformation solution offerings by analyzing client objectives; integrating technologies such as No-Code platforms, RPA, CCM (e.g., Quadient), and in-house AI modules to modernize legacy workflows. - Collaborate with technical teams to architect solutions for complex Hybrid (SaaS &On-prem) environments, identifying business challenges and documenting strict technical requirements. - Spearhead technical presales activities, managing scoping and proposal writing for 15+ RFPs annually; deliver high-impact SOWs and POCs to drive successful deal closures. - Monitor emerging technologies and market dynamics to enhance solution offerings and maintain competitive edge.
• System Analyst

  Fujifilm Business Innovation

  2022.04-2023.07

  (a year)

  - Led end-to-end customer communication system implementation for FSI and telecom client (marketing/statement/online store teams), integrating SMS/email workflows for end-user management. - Managed 10+ projects (small-large scale), timelines/resources/budgets; all delivered on time with scope control and change management. - Coordinated onshore/offshore teams/vendors; led stakeholder meetings with progress updates, proactive support, and risk/issue documentation.
• Analyst Programmer

  Fujifilm Business Innovation

  2020.08-2022.05

  (2 years)

  - Supported enterprise solution development for telecom/FSI, focusing on requirements analysis and technical integrations. - Provided post-sale support and escalations, contributing to on-time deployments. Fujifilm Business Innovation
• Programmer, Professional Services

  Fujifilm Business Innovation

  2019.08-2020.07

  (a year)

Educational experience

• Hong Kong University of Science and Technology, Hong Kong

  Information systems management

  2023.01-2026.01

  (3 years)
• University of Washington

  Global Studies and Media & Communication

Certificates