Work experience

• Customer Service Representative

  Clear Harbour

  2020.11-2021.03

  (5 months)

  · Communicated with customers to present accurate information based on their inquiries. · Resolved customer complaints efficiently, ensuring customer satisfaction. · Processed orders and refunds during high call volumes while maintaining a positive and helpful attitude. · Achieved a high customer satisfaction rating by efficiently handling customer complaints and inquiries. Relevant Teaching Experience (Informal) · Peer tutoring · Led collaborative group projects simulating teaching strategies for children between the ages of birth(0)- 11 years. · Delivered seminar-style presentations on literary and philosophical theories and theorists, with close analysis of a diverse portfolio of authors ranging from Europe to Africa.

Educational experience

• University of the West Indies, Cave Hill

  Literatures in English

  2021.09-2025.05

  (4 years)

  Studied in depth different cultures through different literary mediums.
• T.A Marryshow Community college

  English Language and Literatures in English

  2018.09-2020.06

  (2 years)

  Reant about erouoean classics and the development if the English language and it's phonolgy..

Languages

Skills