Deepak

Commercial Manager
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Work experience

  • Commercial Manager

    Frontier Clinical Trials Ltd
    2025.10-Current(7 months)
    We are a Site Management Organisation and a network of clinical research sites capable of performing human clinical trials. We deliver both hands-on site operations and expert clinical trial management, giving sponsors a single partner for success built on our three pillars of speed, access and value. While we provide complete trial delivery, our model is designed first and foremost around optimising patient recruitment and ensuring this is inclusive and representative.
  • Business Consultant

    CoreOps.AI
    2025.04-Current(a year)
    (1 year 1 month) - Work with Healthcare Service providers to NHS and Private Healthcare to develop new service lines - Cutting edge AI solutions using SAP-BTP platform - Develop operational and commercial plans with comprehensive risk and issue mitigation - Operationalize business plans and track revenue generation
  • Director of Business Development

    Golden Opportunities
    2025.08-2025.10(3 months)
    * Leading international business development for Golden Opportunities. * Driving client acquisition in North America, UK, EU, and Middle East markets. * Opening new verticals in Global Capability Centres (GCCs), healthcare BPO, and digital transformation talent needs. * Working alongside Golden Opportunities’ strong RPO foundation to deliver value-added staffing and recruitment solutions to global clients. Forging partnerships with enterprises seeking to establish or scale offshore capability hubs.
  • Private Services Manager

    COMMUNITY MEDICAL SOLUTIONS LIMITED
    2023.01-2024.02(a year)
    (1 year 2 months) I lead a team of very experienced and talented healthcare professionals to deliver a great experience to our patients. I'm also responsible for strategizing, planning and delivering top and bottomline growth in business and expand our portfolio to full fledged private GP Services in due course. * manage MASTA franchise travel clinic and 7 senior healthcare staff members * turned around business delivering 58% increase in revenues and 73% increase in NM in Q4 22-23 * rejigged operations, session timings, IT infrastructure, logistics and supplier base * CQC interaction and application, all compliance activities * proposed and received approval for new service lines with plan to increase turnover X5 and GM X7 in 18 months * developed marketing and communications plan with focus on SM
  • Director

    Kenza Technologies Limited
    2016.06-2024.01(8 years)
    (7 years 8 months) I conceptualised and established a successful, end to end, pathology services business with an innovative offshore based operating model. Allocate and coordinate responsibilities amongst team members, carried out extensive research of the market place, developed strategic partnerships in UK and Europe, conducted detailed trial runs to streamline logistics, receive regulatory approvals / waivers and defined business processes keeping lean principles in mind. I single-handedly drove contractual negotiations to achieve most favourable terms and conditions and maintained tight control over budgets. Key achievements - * Increase in turnover by 35% and by 68% in profit QoQ * Key customer's patient satisfaction ratings increased from 3.1 to 4.5/5.0 within a month of service acquisition * Pivoted to accommodate COVID pandemic, tied up with UK based labs to augment partner network * Achieved all targets set as per 3 years' roadmap
  • Assistant Vice President - Relationship Management

    GENPACT
    2014.05-2016.05(2 years)
    (2 years 1 month) Head-hunted to lead new business generation for IT in an extremely mature account covering GE Industrial Manufacturing businesses in Europe. I started on a very limited footprint and quickly expanded to grow the account by mapping and developing strong relationships with key GE stakeholders at CXO level. I travelled extensively to thoroughly assess client needs and used it to work with multi-locational teams for developing winning proposals. Key achievements - * P&L responsibility, generated $2.1 M in new business with a 59% gross margin and pipeline of $9M * 20% of revenue was generated through proactive proposals * Close coordination with external (client side) and internal (delivery teams) to proactively address issues * Excellent conversion rate of 70% with extensive win/loss analysis
  • Planning Manager (Lloyds Banking Group)

    HCL Technologies
    2009.12-2013.07(4 years)
    7 years 9 months (3 years 8 months) Responsible to plan and deliver a smooth move over of the account to offshore delivery. I defined the account structure, service delivery teams (development,support, PMO etc.), created governance mechanisms, new ways of working with wider Lloyds teams and successfully migrated running projects to HCL ownership. Key achievements - * managed a demand spike by skilful use of senior TUPE and offshore teams, resulting in £3.65 Million in incremental revenue * expanded team size from 17 to 110 (peak), conduct regular internal reviews and governance meetings with the client * increased customer satisfaction from 62% to 75% * aced complex Release Methodology to deliver multiple releases (set of 7-11dependent projects) every year, earning exemplary feedback from Lloyds IT leadership 职位:IT Program Manager (Volkswagen Group)
  • IT Project Manager (Dixons Stores Group)

    HCL Technologies
    2005.11-2007.10(2 years)
    Hand picked by the Delivery Head and became a highly valued member of the team to offshore DSGi application development and support. The knowledge transfer was carried out under stiff timelines and close customer scrutiny. After successful offshoring, I expanded my responsibilities to cover new project delivery across business units. Key achievements - * every project delivered fulfilled its business case, with one critical project recovering all investment within a third of its expected schedule * created and confidently pitched the idea of 'Online Salesman' to the Managing Director of Currys, which was later implemented by the business
  • Manufacturing Operations & IT Project Management

    Titan Company Limited
    1991.09-2005.08(14 years)
    Production Planning, 2 end to end SAP implementations, lean manufacturing techniques, process mapping and reviews to reduce inefficiencies, inventory control, site incharge for turnkey project in dairy sector.

Educational experience

  • Harvard Business School Online

    Business
    2009.08-2010.01(6 months)
  • S.P. Jain Institute of Management & Research

    Operations
    1994.01-1996.01(2 years)
  • Lukhdhirji Engineering (L.E.) College, Morbi

    Production Engineering
    1987.01-1991.01(4 years)
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