Work experience

• Account Manager

  Schneider Electric

  2023.08-Current

  (3 years)

  (2 years 7 months) Managed Segment: Data Center Leverage technical knowledge of Data Center solutions (BMS, UPS, CRAC,DCIM, Switchgear, Transformer, AI & etc...) to identify customer needs and provide the best solution in the Data Center - Developed strong customer relationships by initiating contact, building trust, and understanding customer need within their Data Center - Educate customer on product solution to provide the best fit of solution to customer in Date Center - Cross selling of Multiple Business Unit portfolio – Power System, Secure Power & Cooling, Digital Energy and Industry Automation - Utilizes (Salesforce.com) for Sales funnel management, Account planning, Performance and Opportunity detection - Provides detailed and accurate weekly Order & Sales forecasts, using (Salesforce.com) and summaries in a timely manner. - Participates in the preparation of analysis and reports on service performance. - Collaborating with GSC and KAM teams to establish Local Service Contracts and Frame Agreements. - Provides precise and timely information to Tender team to prepare sales quotations, proposals & participating in tender. - Maintained profitability by monitoring margins and escalating underperforming opportunities - Provided strategic guidance to Sales & Marketing leadership by offering feedback on customer needs and suggesting improvements to offerings. - Identified market trends and new business opportunities by actively participating in industry events and networking.
• Assistant Sales Manager

  ABB

  2022.06-2023.07

  (a year)

  (1 year 2 months) Regional Role: South East Asia, SEA - Expanded reach in the Southeast Asia by spearheading business development for new automation and digital market opportunities. - Managing sales inquiries, coordinating offer preparation with the bid and proposal team, and ensuring all technical and financial aspects are met for each proposal. - Built strong customer relationships through active communication and a focus on understanding their needs. Provide solutions aligned with offerings and strategy to meet customer expectation. - Delivered successful project outcomes by creating added value for customers and ensuring the successful completion of transactions, contracts, and proposals - Following up on order with customer and internally, suppliers and contractors till all contractual requirements are fulfilled - Data Center Integrated Management DCIM, Building Management System BMS, Electrical Power Monitoring System EPMS, Chiller Plant Operating System CPOS
• Sales Engineer

  Seed System Pte Ltd

  2020.02-2022.05

  (2 years)

  (2 years 4 months) - Carry products for Data Center solution such as UPS, CRAC, Fan Wall & Dehumidifier. - Support technical queries from external (End users, consultants, andpartners). - Work closely with Solution team in the form of presentation, bid proposal and clarifications. - Act as single point of contact to the customers’ account - Managing customers’ requirements and feedbacks to ensure satisfactory level - Involved in Tender, Costing, Quotation, negotiate/procurement in order to meet budget. - Identify customer's needs and sales opportunities from the leads received. - Maintain close relationship with existing customer, identify new leads / business opportunity.
• Project Engineer

  Wah Loon Engineering Pte Ltd

  2016.05-2020.01

  (4 years)

  (3 years 9 months) Managed Segment: Data Center Project Management in Building Data Center for Clients. - Developed good relationships with clients and stakeholders across different levels of the business. - Lead weekly meetings with multiple team to identify and resolve challenges. - Oversee contracts to maintain profit and arrange quotation for variation order. - Foresee mistake in design and resolve with relevant parties to avoid unnecessary cost. - Maximize manpower resources by training new leader which resulted in lower overhead cost.
• Field Services Engineer

  Daifuku

  2015.01-2016.04

  (a year)

  2 years 7 months (1 year 4 months) (ASRS) Project for Clients. - Working environment, Semi-conductor Fab, Clean Room Class 3 environment. - Take lead on site and check on installation progress. - Share information for installation team to increase efficiency. - Developed commissioning procedure to increase productivity and reliability. - Successfully handed over multiple projects within 2 years. - Additional responsibility includes involving in ISO-9001.
• Assistant Field Service Engineer

  Daifuku

  2013.10-2014.12

  (a year)

  (1 year 3 months)

Educational experience

• Swinburne University of Technology

  Mechanical Engineering

  2009.01-2014.01

  (5 years)
• Swinburne University of Technology

  Marketing

  2012.01-2013.01

  (a year)

Certificates