Damon's Resume

Damon

Salesperson

Male

Sales representative

Live in Indonesia

Nationality

Salesperson
Getronics
2023.10-Current
(3 years)
3 years 9 months (2 years 4 months) After the completion of a big project on Jakarta Mori Tower, and now I'm As a dedicated and results-driven Salesperson, I specialize in building strong client relationships and delivering tailored solutions to meet their needs. With a deep understanding of market trends, I am committed to driving business growth and providing exceptional customer service. My expertise includes prospecting, negotiation, and closing deals, ensuring client satisfaction and long-term partnerships. Aside of that, with well understanding on technical side hence I'm acting as a Pre-sales, which contributes a lot in my achievements for closing deals and fulfilled the market needs.
Project Management Officer
Getronics
2022.05-2023.09
(a year)
(1 year 5 months) Working at Getronics Solutions (S) Pte. Ltd., I’m handling Jakarta Mori Tower project in Indonesia as PMO. Our client is a subsidiary company from Mori Japan. As a PMO, I’m managing many teams across world-wide. My responsibility are: − Managing the Security Access implementation on the client − Optimizing resources in the utilization − Managing the cost and hand over of every phases with client − Monitor, control and report the Security Access system performance according to the indicators set − Carry out customer satisfaction surveys and respond to customer complaints with ServiceNOW Achievements: - Deliver a full complete Face Recognition system for security access. - Deliver initial Service Delivery for 2 months before handed over to cloud monitoring.
IT Head
Outsourcing for Wyeth Nutrition CRM Division
2021.03-2022.02
(a year)
I’m managing CRM Division of Wyeth as IT Head. We are now handling a whole CRM System and Operational of Wyeth. We build the CRM system using .NET with DevExpress framework, and SQL Server as the database. The system is integrated with Call Center Management that connected with Autodial VoIP. My responsibility are: - Overseeing technical projects in alignment with organizational goals. - Directing the effective delivery of networks, development, and disaster recovery systems and processes. - Working with information engineers to find solutions to manage business activities. - Supervising a team of workers, while working closely with management, external vendors and advisors. - Preparing then presenting proposals of system solutions for capital projects to the management. - Leading efforts to improve IT processes. - Analyze workflows, delegate goals, implement and monitor projects. Achievements: - Deliver a migration project of Smart CRM System (developed with .NET) from Premises (VM basd) to Nestle’s Azure Cloud environment (PaaS based). - Deliver project enhancements of Smart CRM System during 2021 along business growth.
Deputy Chief Technology Officer
Avantee
2020.10-2021.03
(6 months)
I'm responsible to: - Develop technical strategy of the company to ensure alignment with our business goals. - Discover and implement new technologies that yield competitive advantages. - Develop and mentor Engineering team. - Help all departments use technology profitably. - Supervise system infrastructure to ensure functionality and efficiency. - Minimize schedule and technical risk by mapping any possible obstacles. - Build quality assurance and data protection processes. - Monitor KPIs and IT budgets to assess technological performance - Use stakeholders’ feedback to inform necessary improvements and adjustments to technology. - Communicate technology strategy to partners and investors. Achievements: - Ownership and responsible to deliver a well complied Core System to the OJK’s requirement in order to get the license. We’ve conducted Live Demos to OJK several times for review before approved.
IT Manager
GudangAda
2019.08-2020.08
(a year)
(1 year 1 month) Under my supervision are IT Infrastructure, IT Network & Security, QC/ QA, and Helpdesk. My jobs as IT Support are to maintain our IT assets, IT procurements, network configuring, troubleshooting, installation, and deployment. But I also in-charged as a part of IT Project, thus my jobs are to ensure our products are well and perfect, through process with proper SDLC, support all of our end-users, and to give them education. Achievements: - Ownership and responsible to deliver ISO 27001 certification by TUV to company. - Deliver GudangAda mobile app and web app from initial version to the newest version v1.1.6.
IT Deputy Group Head
PT. BTMU-BRI Finance (member of MUFG)
2013.04-2019.08
(6 years)
(6 years 5 months) My jobs are to maintain our IT team, support all users for helpdesk, troubleshooting, installation, training, etc. Responsible to the stability of our system and infrastructure, software licensing, telephony system (PABX andVoIP), security system (Firewall and Antivirus), budgeting and procurement, vendor management, and also involved in all project managements. Currently we are using Confins which is built in .NET platform as our Core System. The old Core System is using AS/400, now is inactive. Achievements: - Deliver a new Human Resources Information System, which my role was as a Project Manager. - Deliver a new e-Filing System, which my role was as a Project Manager. - Ownership and responsible to deploy and implement VoIP system for whole branches, started from 5 branches as pilot project, then ends up with 20 branches. - Deliver a new Core System Confins (developed with .NET) as replacement for the old one (developed with AS/400) - Deliver so many enhancement projects of Confins during 2017 - 2019 along business growth. - Ownership and responsible to roll-out every IT devices procurement to whole branches. - Planning, managing, utilizing, and reporting Yearly IT Budget with our Regional Office (MUFG Singapore) and Head Office (MUFG Tokyo)
Technical Project Manager
PT Bank Danamon Indonesia, Tbk.
2010.01-2012.01
(2 years)
(2 years 1 month) My jobs are to maintain our SDLC works tight, such as: Fit & Gap system, Design system, Develop System, SIT, UAT, Running Parallel, and Go Live. Maintain our all documentation in each phase and to achieve handover, implement our system, supporting our branches that using our systems, and also make sure our system running well. Achievements: - Deliver and successfully implement SPA (Sales Prospecting Application) Enhancement 1. This system includes Desktop Application for front-end (SPA-DA), Web Application for back-end (SPA-Web), and Application Management Console for administration (SPA-AMC). Implementation including roll-out to whole branches which was around 8k branches at the time. - Ownership and responsible to deliver SPA Enhancement 2, including implementation, support & helpdesk, and roll-out to whole branches which was around 11k branches at the time. - Build and analysis all the requirement, fit & gap for the future SPA Enhancement 3
IT Project Manager
Inti Data Utama
2007.11-2009.12
(2 years)
(2 years 2 months) My duties are to research and develop all about retail and manufacture system, mainly Epicor iScala and SAP Busnisess One. Also involved in project management to maintain the SDLC of all projects here. Achievements: - Responsible to implementation of ERP System Epicor iScala at PT. Medion - Deliver satellite system (developed with VB6) as iScala Add-ons for PT. Medion Farma Jaya, Bandung - Responsible to implementation of ERP System SAP B1 at PT. Augen Indonesia, Jakarta - Deliver satellite system (developed with .NET) as SAP Add-ons for PT. Augen Indonesia, Jakarta - Build and implement a custom-made ERP class system (developedwith .NET) for PT. Esham Dima Indonesia, Jakarta
R&D Manager
Cybersama Technology
2005.02-2007.11
(3 years)
(2 years 10 months) My duties are to research and develop all about retail management software, mainly Point of Sales, Trading System, and Accounting System. Achievements: - Deliver a complete solution of POS and GL systems for retail business - Build and implement an ERP solution for PT. Gunung Mas Labeltech, Krendang, Jakarta
IT Supervisor
PT. Perstorp Bumi Raya (a member of Perstorp Group)
2000.08-2003.06
(3 years)
(2 years 11 months) My duties include: call support, creating new programs and databases, analyze running system, maintenance of the computers, Network Administrator and also Lotus Notes Mailing System. Achievements: - Deliver ISO 9001:2000 certification by TUV to company.