Courtney's Resume

Courtney

Teacher / Trainer

Female

34 y/o

Others

Live in United States

Nationality United States

Summary

I am a dedicated and enthusiastic person who loves cultures and being in nature. For more than a decade now, I have lived and worked internationally and interculturally. My background in both medicine and teaching allow me to both continue being a forever learner as well as the skill set to teach and empower people around me. My goal is to continue to work in fields that are making a positive difference in the lives of others. I'm dependable, competent, and a fast learner.

Work experience

Quality Assurance Specialist
OfficeSource365
2019.10-2021.08
(2 years)
Granbury, TX +1 (817)440-4104 • Pulling, scoring, and providing feedback for inbound and outbound call agents • Coaching agents for more successful calls • Assisting with call script updating and implementation
Medical Screener, Trainer, & Lab Tech
Octapharma Plasma Inc
2019.02-2019.10
(8 months)
Dallas, TX +1 (214)315-1640 • Collecting and documenting donor vitals • Preforming and documenting opening quality controls • Assisting customers in person and by phone
Part-Time Beginning Choir Director
Bright Futures Global Academy
2016.12-2017.08
(7 months)
Bright Futures Global Academy: Ulaanbaatar, Mongolia +976 7017 2110 • Creating curriculum for first year music students • Teaching rhythm, reading music on a staff, musical exercises • Directing an end of semester concert
English Professor/ Director of Student Success Center
Mongolia International University
2013.08-2017.05
(4 years)
Ulaanbaatar, Mongolia +976 7000-7447 • Director of Student Success Center: Coordinating and training peer-to-peer tutoring services and teaching study skill seminars. • International Student Mentor: Mentoring and leadership development with Afghani international students • English Teacher: Lesson planning and teaching oral and professional ESL classes
Library Circulation Clerk
RT Williams Library
2010.12-2013.06
(3 years)
RT Williams Library • Managing, cleaning, and repairing library books in circulation • Assisting patrons by phone and in person • Managing interlibrary loan books with partnering libraries

Educational experience

Southern Nazarene University
Religious Studies
2009.08-2013.06
(4 years)
4 year study of religion in addition to local internship program. Graduated Cum Laude.