Cong

MalePre-sales technical supportLive in FranceNationality
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Summary

Skills Network, SIP Trunk, TCP/IP, BGP, OSPF, Vlan, MPLS VPN, Anti DDoS Transmission, Infinera, Adva, CWDM/DWDM Programming, Perl, expect, shell, XML, Html, script Nagios/Centreon IT, Huawei/Alibaba Cloud Service, X86 Servers, Storage Huawei Project, Gantt, Pert, Meeting preparation and animation Certification • CCNP / HCIP Routing & Switching, Silver Peak SDWAN Professional/Expert • HCIP Cloud Service Solutions Architect, Alibaba Cloud ACA Cloud Computing • Huawei Certified Presales Associate IP/Storage • ITIL Foundation V3 – Certified on 12/2015

Work experience

  • Presales Engineer

    Covage Infra
    2024.07-Current(2 years)
    • Design and deliver solutions: EPL, DIA, Broadband, Dark Fiber WDM. • Lead technical responses to RFPs, including HLD and LLD design • Engage with customers to gather requirements and present tailored solutions • Support sales teams in deal structuring, pricing and technical validation • Contribute to project costing and feasibility analysis • Act as key interface between sales, engineering and delivery teams
  • Solutions Manager - Solutions Team

    LEGOS
    2022.05-2024.06(2 years)
    • Managed 20+ customer accounts including 4 key enterprise clients • €3M+ annual revenue through solution sales and account development • Led business development initiatives through events and client engagement • Defined service scope, designed solutions and delivered proposals in English and French, • Negotiated contracts and ensured profitability throughout the deal lifecycle • Acted as Bid Manager for 4 major RFPs (>€1M each), ensuring on-time and high-quality responses • Coordinated internal stakeholders across technical, legal and financial teams • Managed PoC processes to secure customer validation and increase win rate
  • Solutions Manager

    China Telecom
    2020.08-2022.05(2 years)
    Designed telecom solutions: SD-WAN, MPLS VPN, IEPL and IP services • Led responses to tenders and customer technical consultations • Gathered and analyzed customer requirements to propose solutions • Defined and managed PoC strategy, increasing deal conversion rate • Coordinated end-to-end PoC execution and ensured technical compliance • Supported sales and delivery teams across pre-sales and post-sales phases
  • Service Manager - Delivery&Service Team

    Huawei France EBG
    2018.10-2020.08(2 years)
    • Managed service and equipment quotations based on client requirements • Led service-related RFP responses and technical proposals • Delivered PoC demonstrations for solutions such as SD-Campus and DCN • Managed 2 private cloud projects worth €3.5M • Delivered SDN and WiFi-based network solutions across multiple technologies • Coordinated partners and internal teams for project delivery • Managed Huawei ICT Academy partnerships and training ecosystem
  • Support Engineer/ Technical Referent

    Covage
    2015.09-2018.10(3 years)
    • Provided Level 2 support for IP and WDM incidents on national network • Managed resolution, escalation and communication with stakeholders • Led troubleshooting and root cause analysis (SPOF identification) • Coordinated interventions and supplier follow-ups • Improved network reliability through corrective action plans
  • Consultant of Network and Information systems

    Orange Business Service
    2014.03-2015.08(a year)
    • Provided Level 1 support for international enterprise clients • Resolved network incidents in compliance with SLA requirements • Communicated with customers in English in a multi-cultural environment
  • Network and Information Systems Engineer

    Nomotech
    2011.03-2013.09(3 years)
    Configured and maintained routers, switches and servers (Cisco, Linux, VM) • Provided Level 2 support, monitoring and troubleshooting • Gained strong foundation in network operations and infrastructure

Educational experience

  • Université de Limoges

    Master ARTICC (Network Architecture and Induced CircuitsCommunications Technology)
    2011.09-2013.07(2 years)
  • Université Rennes 1

    Bachelor RSFS (Wireless Network and Cybersecurity)
    2007.09-2011.07(4 years)

Languages

English
Fluent
Chinese (Mandarin)
Native
French
Native
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