CLAUDIA

Order Management Supervisor
Female33 y/oSupply Chain Specialist/AssistantLive in IndonesiaNationality Indonesia
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Work experience

  • IMPORT EXECUTIVE

    KANMO RETAILINDO
    2024.02-Current(2 years)
    Prepare and manage export and import documentation, including invoices, shipping documents, and certificates of origin. Ensure compliance with international trade laws, customs regulations, and licensing requirements. Maintain up-to-date knowledge of changing trade policies and tariffs. Arrange shipments, coordinate with freight forwarders, and track the movement of goods. Plan and monitor shipping schedules to ensure timely delivery. Optimize transportation costs while ensuring quality and efficiency. Communicate with suppliers, customs officials, and other stakeholders to facilitate the flow of goods. Build and maintain relationships with clients, ensuring satisfaction and resolving any trade-related issues.
  • Order Management Supervisor

    PT BERCA CARRIER INDONESIA
    2022.01-2024.02(2 years)
    Managed to get the import container out of port of discharge within 1 day since vessel arrived Created average 20 PIB per month Processing average 15 Laporan Surveyor (LS) per month to KSO and Anindya Checking import document from Supplier Checking documents and invoice from forwarder and supplier for Finance team Created weekly report of on-going and planning shipment Arrange Surat Kuasa for forwarder / PPJK for customs purposes Created estimation import cost for air freight (courier) and sea freight Created Purchase Request for Sales Order Created Purchase Request for Request Forwarding Agent Created Rekap Open PO for Sparepart report for user Managing paperwork for Red Lane clearance with customs authorities Managing documentation for Refund of Import Duties to Bea Cukai Tanjung Priok and Bea Cukai Tanjung Perak Familiar with SAP
  • Export and Purchasing Import Assistant Section Head

    PT HAENG NAM SEJAHTERA INDONESIA
    2015.01-2022.01(7 years)
    Managed to get import container out of port of discharge within 1 day since vessel arrived Managed to arrange Purchase Orders within max 7 days for regular order since order receive Managed to get 1 alternative supplier per 3 months Processing Persetujuan Impor to SILK Kehutanan and Ministry of Trade for paper importation Created 20 PIB per month Created 5 PEB per month Created Invoice, Packing List, CO (Certificate of Origin) for export purposes Checking import document from Vendor Arranged import and export delivery Create monthly reports Arrange documents for payment to Finance team Understanding about export Letter of Credit (L/C) and T/T Payment Filling
  • Customer Service Bazaar (when pandemic)

    PT HAENG NAM SEJAHTERA INDONESIA
    2020.01-2021.01(a year)
    • Created and Implemented a new format for reporting and presenting the Bazaar Sales • Updated and monitored Reservations Guest for Bazaar every day • Interact with customers, reply to DMs and provide feedback for customers via Whatsapp and Instagram around 30- 100 customers per day • Administer team needs such as official leave/permit forms, vehicle request forms, exit letter forms and manual attendance forms
  • Loan Operation

    PT Rabobank Indonesia
    2014.01-2015.01(a year)
    Disburse and repayment loan average 50 customers per month Maintain current loan Open limit Overdraft Account Making repayment from debtor to insurance company Helping to maintain Non Performing Loan (NPL) Make a monthly report for client and for other division Filing
  • Project Administration and Translation Assistant

    PT LAKSANA TATA INDONESIA
    2012.01-2013.01(a year)
    Ordered office supplies once a month Arranged the process of recruitment procedure twice a week for admin project and sworn translator Prepared documents to be translated into English or Indonesian around 30-50 documents per month Formatted translated documents according to company standards around 30-50 documents per month Arranged translated documents, stamping the Sworn Translator on each page of the translated document Translate document such as pasport, school reports, degree certificate, marriage certificate

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