• Own the C-suite coverage to convert requirement / challenges into upsell opportunities. Define and demo the technology strategy / roadmap for all Microsoft solutions applied in the customer’s industry • Won Hospitality CTO support to grow Modern Work, Security and Copilot upsell from 2.2 to USD 4.2MM • In first year, successfully upsold and deployed 1500+ M365 Copilot across key enterprise customers • Created the Power Platform advisory services practice and upsold 500+ hours of paid services in 6 months • Successfully turned around a regional VIP account from churn to accelerated growth, bringing paid license adoption from 18% to 60% in 4 months. Won a customer excellence award

• Responsible for major strategic accounts in Hong Kong covering retail, FSI, and conglomerates. Connected with C-levels to Managers to build long-term partnerships and mutual success plans • Closed ~USD 500K sales, brought in additional USD 1.5MM pipe generation • Sold largest Marketing Cloud deal this year at USD 400k+, have qualified deals to achieve ~200% quota for H2

• Responsible for all strategic accounts in GCR and parts of ANZ, covering the CoE to C-levels of all accounts and building long-term strategic partnership. Achieved high NPS ratings across all accounts for 2 years consecutively • Provide consultancy to help customers maximize their license utilization and guide the establishment of their CoEs to ensure stable future growth, achieving all renewal targets plus 2.5x to 4x YoY license growth • Successfully upsold multiple professional services packages to customers, closing the largest man day packages in the region and our company’s first AI product initiative and managed the post-sales execution to completion