Chaiyasase (Charles)

Product Advisor
MaleMarketing PlanningLive in ThailandNationality
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Work experience

  • Product Advisor

    Flips Innovative
    2025.01-Current(a year)
    · Advise CEO to build products, services and platforms to achive business objectives · Research specific functions and features to deliver MVP across many platforms and projects
  • General Manager

    BMC Trading
    2024.05-2025.01(9 months)
    · Managed and maintain existing business of cash management solution · Offered Cloud storage solution new business with leading cloud service providers · Acquired new partnerships to expand product and service offering
  • vp - transformation - branding and customer excellence

    InnovestX Securities (SCB Securities under SCBX)
    2022.08-2024.04(2 years)
    · Led a digital growth strategy that expanded the customer base from 400K to 1M, driven by the development and promotion of the 'Investment Super App', significantly enhancing user engagement and market reach · Improved D2C contact center performance for all inbound, outbound and marketing teams to secure existing business, acquire new users and reactive non-active users in order to improve more active users, transaction volume and trading value
  • CEO

    MARS (Motor AI Recognition Solution)
    2021.11-2022.07(9 months)
    · Directed optimized revenue streams, resulting in significant improvements in profitability and operational efficiency for a Deep Tech organization, developing pioneering AI-based solutions for the insurance and automotive sectors · Established and led new operational units, significantly improving the company's financial and operational performance
  • transformation partner / ceo's right hand / chief of staff - ceo office

    directasia - hiscox company
    2019.01-2021.11(3 years)
    · Enhanced end-to-end D2C marketing and sales productivity from marketing quote and lead generation to detailed sales funnel analysis and robust sales development strategies for telesales teams including inbound, outbound, social commerce and customer support teams through telephony system and social media · Assisted the Regional CEO in business expansion efforts across Thailand and Singapore, resulting in the establishment of five new sales channels in Singapore and improve Sales, customer service and claims management in Thailand · Drove significant growth in sales and policy numbers by identifying and capitalizing on new business opportunities in B2B, B2C, and partnerships
  • Head of Customer Experience & Strategic Marketing

    Allianz Group
    2018.01-2018.12(a year)
    · Led D2C platform with digital business team for motor insurance and health and accident insurance products from online leads (quotes and inbound calls) to offline sales (outbound telesales) · Led a targeted marketing campaign on social media platforms, like Facebook and website, focusing on customer voices to enhance the B2C customer experience across functional teams
  • consultant - project manager

    Solidiance Thailand
    2014.04-2017.12(4 years)
    · Targeted company’s prospects through existing connection, LinkedIn, email and cold calls to propose company value propositions to support clients to grow client’s buisness · Led client meeting and supported partners in client acquisition by engaging in prospect meetings, delivering compelling proposal presentations, client engagement and managing projects effectively, contributing significantly to winning new business · Delivered high-impact consulting projects across APAC for Fortune 500 companies and leading Asian conglomerates, specializing in tailored business strategies, B2B marketing, Go-to-market planning, and market assessments
  • Operation Engineer

    Sahatas
    2010.04-2013.04(3 years)
    · Contributed to innovative solutions in surface coating and color technology, supporting the management team

Educational experience

  • Chulalongkorn University

    2014.05-2019.10(5 years)
  • Chulalongkorn University

    Mechanical Engineering
    2010.05-2014.09(4 years)
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