Summary

Work experience

• Freelance Virtual Assistant

  Fiverr.com

  2019.01-Current

  (7 years)

  • Completing administrative tasks by performing business correspondence, transcription, and data entry. • Analyzing and compiling data to prepare comprehensive reports for clients • Utilizing exceptional writing, editing, and proofreading skills to produce engaging and error-free content. • Improving social media presence, keyword relevancy, and branding for different clients to achieve search engine optimization goals.
• Small Business Owner

  Lead Wear Kenya – Nairobi

  2017.09-2019.09

  (2 years)

  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices. • Promoted business via social media to generate leads and maximize brand identity. • Monitored daily cash discrepancies, inventory shrinkage, and drive-off. • Resolved customers' issues related to online purchases, late product deliveries, and billing discrepancies to encourage good customer relationships. • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Accountant

  Topaz International Limited

  2015.01-2017.09

  (3 years)

  • Strengthened financial management processes to bring errors to near-zero in reporting, payroll administration, and general bookkeeping. • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and all types of cash and banking reconciliations. • Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth, and assets. • Provided high-level customer service through a friendly approach, strong professionalism, and timely assistance with customer transactions. • Input, analyzed, and reported on data covering all aspects of procurement operations.

Educational experience

• University of Nairobi

  Finance

  2009.01-2012.12

  (4 years)

  Majored in Finance and minored in Marketing