Carmelo

Food & Beverage Director
Male33 y/oRestaurant manager/OthersLive in United StatesNationality Italy
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Work experience

  • Food & Beverage Director

    Amo Seafood
    2024.04-Current(a year)
    • Overseeing daily front-of-house operations with a sharp eye for detail and guest experience. • Leading, mentoring, and inspiring our FOH team, setting a tone of professionalism and warmth. • Managing reservations, pacing, and guest flow across all dining spaces with strategic precision. • Lead the wine program from buying to training, to events and tastings. • Working cross-functionally with kitchen and bar leadership to ensure seamless hospitality. • Handling guest feedback and special requests with poise and discretion. • Tracking inventory, cost controls, and ordering to support financial goals. • Upholding rigorous health, safety, and cleanliness standards.
  • Wine Sales Consultant

    Vinifera Imports, Ltd
    2023.02-2024.05(a year)
    • Develop and maintain consultative relationship with new and existing clients in the assigned territory. • Conduct wine tastings with new and existing clients. • Attend trade shows and other events to promote our wine products. • Maintain accurate records of all sales activities, including sales calls, presentations, and follow- ups utilizing online tools. • Develop and implement sales strategies to achieve established sales goals. • Provide market intelligence and feedback to the company regarding competitor activities and industry trends. • Deliver orders from the warehouse to customers. • Perform other duties as assigned.
  • Sommelier

    The Inn at Pound Ridge by Jean-Georges
    2023.08-2024.03(8 months)
    • Successfully completed any tasks received by Beverage Manager, Wine Director and Director • of Service. • Conducted wine inventory monthly according to maintain an appropriate wine count. • Trained and tested service team on the BTG selection. • Assisted guests in wine selections, ensuring to give the best option for the guests’ palate.
  • Sommelier & Assistant Wine DIrector

    Portale Restaurant
    2021.01-2023.02(2 years)
    • Worked alongside with Wine Director creating a Best of Award of Excellence wine list. • Assisted the Wine Director with all aspects of the service and wine program. • Extensive food and wine pairing for guests enjoying our tasting suggestions. • Assisted guest in wine selections, ensuring to give the best option for the guest’s palate. • Conducted wine inventory and restocking orders, using BinWise program. • Managed weekly shifts as closing manager, calculating daily sales, tips earning in excel form, comp percentages, ensuring everybody leaves all the stations clean and neat, and making sure all lights and doors are closed.
  • Server & Captain

    Piccola Cucina Group
    2018.02-2021.06(3 years)
    • Provided high quality service and built productive trust relationships with customers. • Informally recognized as Lead Server with responsibility for overseeing opening / closing, coaching, and mentoring new servers regarding menu items, company policies and procedures. • Performed service skills in all the Manhattan locations. • Conducted wine inventory and restocking orders.
  • Sommelier & Captain

    Verci
    2017.02-2018.01(a year)
    • Assisted customers in order selection with focus on wine recommendations and wine pairings with food choices. • Skilled at ensuring communication and coordination between kitchen staff, servers, bartenders to provide timely service. • Worked long hours, always on my feet.
  • Salesperson

    Sikelia Wine Shop
    2013.09-2017.02(3 years)
    • Dedicated to ensuring customer satisfaction by providing suggestions on wine purchases based on needs. • Charged in keeping the wine cellar well-ordered by conducting inventory tracking, restocking supplies and reorganizing wine cases. • Responsible for the sales and accounting aspects by writing and reviewing invoices.

Educational experience

  • New York General Consulting

    ESL Business English
    2020.02-2023.06(3 years)
    School dedicated to increase business level communication for individuals who are not native English speakers.
  • Associazione Italiana Sommelier (Italian Sommelier Association)

    Wine
    2015.11-2017.01(a year)
    Three-level course on the basis of oenology, wine geography and food & wine pairing. Focused predominantly on Italian wines. Acquired strong knowledge of different varieties of grapes, appellations and terroirs. Learned methods of wine tasting and evaluation of wine quality.
  • Universita degli Studi di Palermo

    Forestry and Environmental Science
    2014.09-2016.11(2 years)
    University major focused on scientific subjects for the development and maintenance of forestry and environment.
  • Istituto Tecnico Commerciale

    Economy & Accounting
    2006.09-2011.07(5 years)
    Professional high school with focus on accounting, finance, economy and law.

Languages

Chinese (Mandarin)
Do not know
Spanish
Normal
English
Proficient
Italian
Native

Certificates

Sommelier
2017.01
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