Work experience

• HVAC Account Representative

  Johnson Controls

  2025.10-Current

  (7 months)

  1 year 8 months
• HVAC Service Sales Rep

  East West Manufacturing

  2024.06-2025.10

  (a year)

  (1 year 5 months) 3 years 1 month
• Account Manager - Engineered Products

  //

  2023.01-2024.06

  (a year)

  (1 year 6 months)
• Sales Operations Analyst

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  2021.06-2023.01

  (2 years)

  (1 year 8 months) • Primary data analyst for East West’s largest account Wahoo Fitness, an Atlanta-based startup serving the professional cycling industry and DiversiTech, an HVAC service corporation. • Provided excellent customer service to customer’s production and supply chain team while monitoring up to 1000 open orders and 500 different SKU’s which required extensive use in Microsoft Dynamics and our internal ERP system. • Analyzed financial statements, market trends, and operational metrics to develop comprehensive reports for C-suite executives. • Communicated with East West’s subsidiaries and factories in Asia to ensure production schedules and expected ship dates were synchronized between all associated parties.
• Fulfillment Manager

  wearewellbox

  2020.08-2021.06

  (a year)

  • Accepted manager role during a period of significant growth where volume increased 300% from August to November (5,000 packages/month – 20,000/month) • Manage staging of inventory and assembly line, overseeing 10+ teammates in production and receiving • Strategize day-to-day projects through open communication between sales and operations departments • Achieved production increase of 800 units to 1600 units/per day by identifying bottleneck processes and implementing solutions resulting in higher efficiency • Expedite shipping of up to 1,600 packages per day through address validation and exporting them through GoShippo.com • Utilize Microsoft Excel as our resource planning software for functions such as production planning, inventory control, and reporting monthly sales

Educational experience

• Auburn University

  Marketing & Supply Chain Management

  2016.08-2020.05

  (4 years)

Certificates