Bianca

Costumer service
Female20 y/oTelephone customer serviceLive in United StatesNationality Bahamas
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Summary

I am deeply dedicated to my role at Temu customer service because I genuinely love helping and connecting with people. Every interaction is an opportunity for me to make someone’s day better by offering support, resolving issues, and creating a positive experience. My passion for communication and problem-solving drives me to go above and beyond for each customer, ensuring they feel heard, valued, and satisfied.

Work experience

  • Cashier

    Wendys
    2023.05-2024.11(2 years)
    Greeted customers with a friendly attitude and took accurate food and drink orders using Pos system Handled cash, credit, and mobile payments efficiently and responsibly Maintained cleanliness and organization of the front counter and dining area Assisted with packaging and handing out orders during peak hours Resolved customer concerns quickly and professionally to ensure satisfaction Worked closely with team members to keep operations running smoothly and meet service goals
  • Front desk

    Ocean Reef Yatch Club & Resort
    2022.07-2023.12(2 years)
    Warmly greeted coustmers impression in a professional costumer service employee manage software computer Coordinated with management to ensure smooth answered basic questions that costumers me have high costumer service training memorable experiences Answer my phone costumer service Help with refund

Educational experience

  • Atlanta International university

    Healthcare administration and business
    2025.01-Current(8 months)
    Online classes
  • St Georges Senior High school

    Hospitality
    2022.08-2024.06(2 years)
    High school

Languages

English
Skilled

Skills

Bianca Dormeus
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