Work experience

• Technical Support

  Wartsila Energy India Pvt Ltd

  2022.05-Current

  (4 years)

  Global Expertise Center SEA, Australia, and Middle East region Guidance and Advisory of equipment operations of the assigned agreement customer Provide Technical Service Remote troubleshooting and tuning using GEMS Platform Monitor and analyze field experience and customer feedback data in order to continually improve the operation of the installation. Make analysis with adequate conclusions and recommendations (reports) on Technical & operational problems. Ensuring end-to-end project quality through technical support, compliance monitoring, and adherence to international standards. Skilled in troubleshooting, risk mitigation, and implementing corrective actions to enhance reliability and performance Provide technical support for service personnel or sub-contractors on-site Support ESS Customer support in warranty and agreement delivery Co-operate with Agreement Manager for possible change order opportunities. Ensuring vendor quality in BESS project execution through supplier audits, compliance checks, and performance validation for reliable project delivery. Conducting RCA for site defects, coordinating with vendors, and ensuring corrective action implementation at site for quality compliance. Executing Site Acceptance Testing (SAT) for BESS projects to validate system performance, safety, and compliance with project specifications. Participate in customer meetings as an operational expert, when complex Technical & Operational issues are handled. Coach and mentor less experienced, May act as a trainer in own expertise area. Acquire know-how and follow the latest global development trends of respective Technical & Operational expert areas. Report and propose improvement need of the products and solutions for relevant stakeholders. Support in Technical & Operational matters when new products or components are developed and launched. Visit sites when deeper product, system, and performance analysis Major Projects: Yilan : 180MW/ 360 MWh Kavalan: 50MW/ 50MWh Beimen and Guangming: 5.2MW/ 5.2 MWh Philippines: 4 project 42MW/ 42MWh 1 project 24MW/24MWh 1 project 80MW/ 80MWh Australia: Adelaide: 250MW/ 250MWh Tanami: 10MW/10MWh Sydney: 460/1680MWh
• Pune as Manager Product Management Solar and Energy Storage Solution

  Fuji Electronics

  2021.06-2022.04

  (a year)

  Lead the design and sizing of Battery Energy Storage Systems aligned with customer requirements and project specifications. Conduct vendor evaluation and technical due diligence for PCS components, batteries, and balance of system elements. Drive technical evaluation and ensure pre-bid technical compliances for BESS and solar hybrid solutions. Plan and execute Factory Acceptance Testing and Site Acceptance Testing to validate system performance and quality. Facilitate customer factory visits, technical demonstrations, and presentations to showcase product capabilities. Manage pre-sales activities including solution design, tender support, and proposal development for BESS and solar inverters. Provide technical training, knowledge sharing, and handholding support for EPCs, customers, and internal teams. Collaborate with R&D to incorporate feedback, define product roadmap, and prioritize feature enhancements. Perform site assessments, power system analysis, and recommend engineering improvements to optimize project execution. Oversee complete technical deployment of storage systems, covering interconnection, constructability, commissioning, and after-sales support
• Product manager

  Newen Systems Pvt Ltd

  2021.01-2021.05

  (5 months)

  Head Technical Support - Energy Storage and Power quality Solution Overall responsibility to set key pillar of customer and vendor engagement. Pre project site assessment, Tender, Power analysis, support customer solution and proposal development. Lead customer engagement by providing pre-bid technical support, site assessment, tender review, and power system analysis. Develop customized BESS and solar hybrid solutions, including proposal preparation, solution engineering, and cost optimization. Conduct technical evaluation of BoS specifications, recommending engineering and manufacturing improvements. Support retrofitting of power quality solutions, DG replacement, STATCOM integration, and energy storage PCS with Li-ion and Lead-Acid batteries. Drive product positioning, application-based solution pitching, and techno-commercial presentations for customers and EPCs. Manage project quality through kick-off meetings, layout design, scheduling, and execution in coordination with customers and OEMs. Own lifecycle management by integrating site data, developing control strategies, and using insights for O&M and service models. Collaborate in new product development, competitive assessment, and enhancement of energy storage and power solutions. Ensure profitability through risk assessment, OPEX/PBG models, and site expense management. Build and lead technical teams, develop competencies, and establish scalable O&M processes with defined SLAs for future revenue growth.
• Product manager

  Raychem RPG Pvt Ltd

  2017.01-2021.01

  (4 years)

  Vadodara as Deputy Manager- (Solar and Energy Storage Division) Responsible to manage all Pre Sales and After Sales Support, Troubleshooting and technical support of PVPCS, BESS PCS, Statcom, BESS project. Responsible for on time project execution of all PV Inverters, Power Quality, Safety and BESS projects. Hands-on experience with Fimer, Fronius, Huawei , Delta Dynapower Inverters Drive solution engineering for BESS and hybrid solar-storage projects, focusing on design, sizing, and cost-effective configurations. Maintains customer satisfaction by implementing RT, TAT, corrective action, maintain Uptime and communication with customer. Prepare technical proposals and compliance documents ensuring alignment with tender specifications and global standards. Comprehensive audit of bill of materials (BOM) and maintain inventory based on installation base Deep dive low performance site with break of energy loss and prepare CAPA report for solar plant. Prepare and submit low performing identified site report with action plan Undertake FAT of PV inverter and BESS systems. Collaborate with R&D teams for product roadmap planning, incorporating customer feedback and competitive insights. Review project BoS specification and recommend engineering and manufacturing changes. Provide technical direction EPC partner or installation teams during installation, start-up, testing, system commissioning, or performance monitoring Retro fitting support of String Inverter, PV Inverter, Statcom and Energy storage PCS with Li-ion batteries, Lead acid batteries. Providing support to sales team and technical presentation to understand application and new product pitching in upcoming project. Managing activities like kick off meeting, project layout design, planning, and schedule for PVPCS and Energy storage solution. Define lifecycle management strategies, ensuring long-term reliability, serviceability, and performance optimization.. Handling post service activities like gathering post service feedback, service reminders and handling their complaints Assisting in improving customer satisfaction ratings through suggestions and facilitating development & implementation of new Optimize profitability through cost control, site expense management, and efficient resource utilization. Generation Analysis, Plant performance, Thermal analysis with PR and CUF expected vs Actual.