Work experience

• Solutions Specialist

  SITA Information Networking Computing India Pvt Ltd

  2024.08-Current

  (a year)

  Job Profile: Solutions Specialist (APAC) Responsibilities: · Act as Lead Presales/Solution Architect for the SITA portfolio for Airport Operations (Airport Management Systems, Flight scheduling, AODB, RMS, A-CDM, Airport Vision (APVe), FIDS etc. · Responsible for solutioning the SITA Passenger processing solutions: CUTE, CUSS, CUPPS (SITA Smart Path Solutions: Kiosks, Flex essentials & Hybrid, LDCS-Maestro, Passenger intelligent insights, validation & journey, Device management, E-Gates, Digital Travel solutions) · Responsible for handling the Baggage portfolio solutions under SITA for Baggage reconciliation system-Bag Manager, Bag tracking solutions: Bag Message, Bag Journey, Bag Fast, Arrival scanning, world tracer etc. · Responsible for articulate the Solution draft the Scope with major DC hosting components, whether the solution to be deployed On-prem or On Azure cloud (Landing Zones). · Responsible for Leading the solution as SITA Process with Bid kick-off, Bid Technical Review (Blue team review) & Red Team review (RTR) for proper execution and approval from all stakeholders. While supporting bid commercials approvals as well with Senior Management as BAB, GBAB in terms of specials approvals. · Responsible to co-ordinate with SITA Delivery, SITA Global Services Geo-Support & Product-Central, Procurement (Central), Logistics teams for the proper & timely execution of the activities to submit the bid as per the standard timelines & SLA’s. · Responsible to connect with SITA Technical Design Leads for the network & security assessments of the bid, network architecture, Bandwidth benchmarking, connectivity: SD-WAN, MPLS, ILL links, Campus LAN, Wi-Fi, switches, routers, Cabling, Power-UPS & cooling needs of the existing DC. · Solution Deployment Plan: Post contract sign, final execution of solution with Delivery & Project-Transition to Go-Live
• Project Management & Operations-Lead

  TechM Business Services-Client GMR Airports

  2022.08-2023.08

  (a year)

  Responsibilities: · Worked under the GMR Group as PMO Lead for Projects under the GMR International Airports division across India. · Act as Lead Project & service management-responsible to work upon infra & cloud project management and operations across all GMR primary location i.e Delhi International Airport Ltd., Hyderabad International Airport Ltd & Enterprise-Corporate Account. · Responsible for monitoring activities with operations team under Infra, Network, Security, Cloud, ITSM-SD, EUC, Voice. · Responsible for managing the project in terms of resource alignment for the execution of the services with defined SLA’s. · Responsible for the initiation and execution of new projects coming under GMR IT team for Cloud Migration on Azure cloud and On-prem infrastructure modernization on hybrid cloud solution HCI, upgrades, renewals etc. · Responsible for driving the Service Management ITIL standard, Incident Management, Problem Management, Change Management, program governance, risk and compliance audits with GRC team. · Responsible for extended Presales and solution architecture related activities for On-prem DC-DR hosting. Server, storage, backup, network, security. · Responsible to lead the public cloud solutions on Azure and AWS for creating the Landing Zones architecture for AD Tenants, subscriptions, management groups, Azure Resource groups and resources. · Responsible for the Assessments, discovery and migration related tasks for On-prem to cloud. · Responsible to deal and right size the solution Apart engagement with major OEMs for Server, storage, network, backup, security& Risk-compliances and service management.
• Sr. Technology Bid Management Analyst-Technology Solution Manager

  Conduent Business Services

  2021.05-2022.02

  (10 months)

  - 05th May 2021- 01st Feb 2022 Responsibilities: · Worked under Conduent Business Services for Americas Region. · Responsible to work for global bids-projects under TSM team for Government & Commercials Healthcare solutions. · Application Portfolio: Medicaid Management & Information Systems-CMDS, Pharmacy Benefits Management, FHIR Solution Inter-operability Exchange. HAPI Server · Infrastructure and cloud: AWS Cloud, Azure Cloud & Conduent hosting on ATOS cloud. · Security: Penetration testing, Vulnerability Assessment, Compliances-PCI, PHI, PII, GDPR, SOC, NIST, FedRamp etc. · End User Engagement-Customer Experience Management: Contact Center solutions supporting Verizon Incontact, Avaya/Verint, and · Acting as Solution Manager for articulating the Healthcare products and solutions bids and shaping the Technology Estimation and Technology Reviews for bid submission and taking it for further approvals. · Responsible for drafting the solution & prepare the cost-models by approaching the Apps, infra-hosting, Security, customer experience mgmt.-Contact Center, Third-party-subcontractors etc. · Responsible to work with Project-teams to shape-up the Application & Infrastructure solution components i.e. Infra- Cloud, EUE, Network-Security, Software’s: AppDynamics, SIEM, HAPI, DB’s, Identity & Access Management-Forge Rock. Apart capturing Labor efforts for project management, Application Support, Onshore-Offshore Labor, sub- contractors Labor during the implementation and ongoing management for the contract. (IM & OM Phase) · Responsible for working on RFP/RFI, Proposal Development, Solution design & documentation.
• Solution Architect (Infra and Cloud)

  DXC Technology India Pvt. Ltd.

  2018.08-2019.08

  (a year)

  Responsibilities: · Worked under DXC Global alliances (Global solution center) as offering solution architect Infra & Cloud services for Americas region (AMS). · Acting as lead presales/solution architect for designing and solution major infrastructure & cloud projects (Private, Public & Hybrid cloud) for US region. · Responsible for drafting the solution at high level for infra hosting (DC-DR) and cloud (AWS). · Responsible for complete due diligence phase and drafting solution on a page strategy with complete scope of the deal and the risk associated with the project for future prospect i.e., CMO-FMO-Strategy for cost reduction. · Responsible for the solution of end-to-end infrastructure, comprises of major DC Hosting Components including CAPEX: computes’, operating systems, applications, databases, middleware’s, Storage, backup, DC & DR setup with replication strategies, DC Rack and cabling. · Responsible for providing the managed services cost for existing client infra scope · Responsible for identifying the complete scope of the managed services components to be supported by DXC Delivery teams at all global locations. (On-Shore-Offshore FTE) · Responsible for identifying the scope of T&T (Transition and Transformation). · Responsible for providing the complete cost model draft and solution design at high level(HLL) including Design and build for future state. · Responsible for handling major OEM’s accounts for externals IT cost components for hosting: i.e. server’s, OS or App’s or Database licenses, Middleware’s, virtualization, Storage, Data protection and archival. · Responsible for tools ITSM, Server management, automation, orchestration. · Responsible for drafting value proposition and business benefits for the client needs and requirement with use cases.
• Dy. Manager Consulting (Presales)

  Ingram Micro India Ltd. (Dell-EMC Business)

  2014.09-2018.07

  (4 years)

  Responsibilities: · Managing focused and growth channel partner of Dell-EMC in terms of Presales technical support/partner enablement’s, Technical Trainings and workshops. Taking care of Major OEM’s Like Dell, EMC, Hitachi Data systems, Commvault. · Engagement with the partner SE’s and Sales team to address upon customer need and requirement. · Design complete end-to-end infrastructure solutions to meet client requirements on Server, storage and backup solutions. · Pre-Sales Support lead to channel Partners for storage and backup solutions. · Design complete end-to-end infrastructure solutions to meet client requirements on storage and backup solutions. · Document the solution proposal at the required level of details, configuration with Dell-EMC Channel Xpress, MyQuotes and sizing the solution on performance and capacity parameters. · Requirement gathering, RFP, RFQ, Bill of material configurations. · Enabling the EMC Channel partners across the region in terms of technical certification.
• Manager Consulting (Pre-Sales)

  Cadensworth India Ltd.

  2012.12-2014.05

  (a year)

  Responsibilities: · Work with Sales team to responds on RFP/RFI/RFQs. · Design complete end-to-end infrastructure solutions to meet client requirements on storage and backup solutions. · Document the solution proposal at the required level of details. · Engage with OEMs on need basis. · Engage with the line of services throughout the RFP/RFQ. · Pre-Sales Support to Channel Partners for Storage and Backup solutions · Requirements Analysis on needs and calculations on ROI/TCO. · Develop Solution, Deal Registrations, Inside Sales, Solution Architect. · Cost Modeling, Business development, Marketing management and strategy. · Proposal Preparations, Quote’s and Presentations (Trainings).