Ana

National Key Account Manager
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Work experience

  • National Key Account Manager

    karcher north america
    2023.11-2026.01(2 years)
    • Managed national strategic accounts across the rental and industrial distribution channels, overseeing a portfolio exceeding $9M in annual revenue and supporting key customers including United Rentals, Sunbelt Rentals, Herc Rentals,Orgill,Ace Hardware,and Do it Best. • Built and maintained strong relationships with executive and operational stakeholders, driving customer retention, revenue growth, and long-term partnerships across multiple regions in North America. • Led the full sales cycle for national accounts, from opportunity identification and needs assessment to solution development and contract execution for customized equipment programs. • Partnered cross-functionally with sales leadership, operations, supply chain, product management, and service teams to ensure consistent execution, improve customer experience,and support national account performance. • Identified and developed account expansion opportunities through cross-selling, upselling, and increased product adoption, strengthening Kärcher’s presence within the equipment rental and industrial distribution markets.
  • Account Manager

    Marmon Keystone LLC
    2019.11-2022.06(3 years)
    • Managed strategic national accounts including John Deere, Caterpillar, ThermoFisher, and Nidec, achieving $9M annual revenue for John Deere (upfrom $4.5M) and over $2M annually for Caterpillar through account growth and cross-selling. • Built and sustained long-term, executive-level relationships, ensuring customer retention, satisfaction, and multi-region collaboration across Mexico and theU.S. • Oversaw the full sales cycle for national accounts, from needs assessment and opportunity identification to solution delivery and contract management, driving profitable growth. • Coordinated cross-functionally with internal teams including engineering, operations, supply chain, and customer service to resolve incidents, optimize delivery,and ensure seamless execution for key accounts. • Utilized CRM and sales analytics to track performance, monitor KPIs, identify expansion opportunities, and capture new business aligned with customer strategies and company objectives.
  • Business Development Manager

    Everlux/Solatube
    2018.01-2019.05(a year)
    • Managed and developed Latin America distributor network, driving alignment with corporate sales strategy and supporting market expansion across multiple countries. • Led business development, sales insights, and opportunity evaluation, optimizing revenue potential and strengthening distributor performance. • Implemented CRM system across LATAM, standardizing customer management, sales tracking,and reporting processes to improve operational efficiency. • Monitored KPIs and strategic scorecards, ensuring distributor compliance, performance, and alignment with company growth objectives. • Supported contract negotiations, distributor onboarding, and market entry operations, enabling timely launches and effective sales execution in new territories.
  • Sales Project Manager

    grupo basica
    2014.12-2016.12(2 years)
    • Launched and managed Latin American operations, successfully closing $2M in new business within the first10months. • Identified and developed strategic business opportunities, building partnerships and expanding market presence across the region. • Developed and executed short- and long-term sales, marketing, and operational plans using BASE CRM to track performance and optimize results. • Built and maintained strong customer relationships, ensuring account growth, satisfaction, and alignment with corporate objectives. • Led cross-functional initiatives to streamline processes, improve pipeline visibility,and support sustainable regional growth.
  • National

    Specification
    2012.09-2014.09(2 years)
    • Led nationwide corporate accounts and strategic business relationships, coordinating with commercial executives across regions to drive project success. • Oversaw customer acquisition at the corporate level, focusing on designers, architects,and construction firms,ensuring alignment with company strategy. • Managed the full lifecycle of specified projects, supporting regional teams from initial engagement to successful closure of deals. • Monitored and analyzed regional performance and compliance with strategic objectives,providing insights and guidance to optimize account management. • Served as a key liaison between clients and general management, ensuring client satisfaction, strategic alignment, and continuous business development opportunities.

Educational experience

  • EAN University, Bogotá, Colombia / Politécnica de Madrid, Spain

    Commercial and Marketing Specialist
    2012.01-2015.01(3 years)
  • university of bogota jorge tadeo lozano

    Industrial Design, Industrial Designer
    2006.01-2011.01(5 years)
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