Work experience

• English Gaming Support

  5CA

  2024.06-Current

  (a year)

  Providing prompt assistance with game-related inquiries, technical issues, and account management. Engaging with players to troubleshoot their problems and resolve disputes. Utilizing problem-solving skills and gaming knowledge to ensure seamless gameplay and player satisfaction.
• Legal Documents Translator

  Freelance

  2023.12-Current

  (2 years)

  Translated legal documents for various law firms and notary offices English to Bahasa Bahasa to English
• Operations Support Executive

  Crane Worldwide Logistics

  2024.05-2024.06

  (2 months)

  Invoice Generation: Create and issue invoices to clients for services rendered. (For Singapore andAustralia Branch). Data Entry: Input billing information into the company's billing system. Verification: Ensure the accuracy of billing details, such as rates, charges, and client information. Follow-up: Communicate with various departments and clients regarding outstanding invoices and follow up on overdue payments.
• Barista/Coffe Master

  Starbucks Indonesia

  2022.12-2023.05

  (6 months)

  Products upselling in order to achieve sales target Customer - oriented services and engagements to ensure customer's satisfaction Operating Point of Sales System Doing daily operational works (Products making, cleanliness, and warehouse inventory)
• Operational Staff

  Jogjarockarta Event 2022

  2022.08-2022.09

  (2 months)

  Coordinating with various talents and tenants for preparations of the events Loading in and out of equipments (sound system, rigging) Maintaining the concert flow and in - out flow of the concert attendees at d day
• Digital Marketing Intern

  PT. Jagad Nusantara Rahayu

  2021.03-2021.06

  (4 months)

  Successfully implemented SE Optimization using on-page technique (web article writing) Proposed the utilization of a CRM program to help sales and marketing workflow Utilization of CRM for various marketing campaigns and sales Increased company's online engagement trough various social medias Video editing and graphic designs for marketing purposes Successfully secure funding of IDR 98M for a business project by doing a business presentation with the marketing team Created weekly content calendar and planning for the company's social medias
• Operation

  coffegato.id Yogyakarta

  2020.04-2021.01

  (10 months)

  Supported owner by providing administrative related jobs Attended meeting with investors to provide insights Helped owner in analyzing and conducting a market research and segmentation Created content calendar and planning Helped owner in organizing and executing marketing events Helped owner in recruitment and staff training process
• Logistics Coordinator

  Pecinta Alam Mahasiswa (Nature Lovers)

  2018.11-2019.11

  (a year)

  Doing equipment inventory after every training and outdoor activities Doing monthly equipment maintenance to preserve quality Act as a contact person should other organizations need to borrow equipment Keeping track of borrowed equipments
• Administrative Intern

  Ministry of Foreign Affairs of the Republic of indonesia

  2014.06-2014.07

  (2 months)

  Organized offices related documents Act as first point of contact for guests visiting the office

Educational experience

• Universitas Atma Jaya Yogyakarta

  Digital and Mass Communication

  2017.08-2023.11

  (6 years)

  GPA: 3.12

Languages

Certificates