Summary

Work experience

• Guest service agent

  Transom Handling

  2023.01-2023.11

  (a year)

  Providing check-in, boarding, transfer desk services to our airline clients and their guests. Insuring each guest enjoys a smooth experience all the way from check-in to the aircraft.
• Receptionist

  Masirah Hotel Management Company

  2020.11-2021.07

  (9 months)

  in charge of reservations and receiving guests to the hotel while insuring all their needs are met up to the standards of the company.
• Salesman

  Masirah Sea Fish Products- Duqm

  2018.08-2020.08

  (2 years)

  Answered calls from customers to receive orders, input the orders into the system and insured that the products are delivered to customers in a timely manner and in a perfect condition. Contacted customers for feedback and passed it on to the management.
• Crew

  National Ferries Company- Based in different cities in Oman

  2016.11-2018.09

  (2 years)

  Insured the safety and comfort of passengers on board while carrying out the service duties up to the standards of National Ferries Company. Worked for a period of a few months as a customer service agent at the ferries company’s reservation office in Shannah.
• Mail Clerk

  Oman Post-Masirah

  2016.06-2017.01

  (8 months)

  Responsible for receiving, sorting and preparing mail for customers to pick it up.
• Cabin Crew

  Etihad Airways- Abu Dhabi

  2012.08-2015.10

  (3 years)

  Insured the safety and comfort of passengers on board while carrying out the service duties up to the standards of Etihad Airways.
• Salesman

  Masirah Sea Fish Products- Muscat

  2009.03-2011.06

  (2 years)

  Answered calls from customers to receive orders, input the orders into the system and insured that the products are delivered to customers in a timely manner and in a perfect condition. Contacted customers for feedback and passed it on to the management.

Educational experience

• High School

  High school

  1997.07-2008.08

  (11 years)

  High school

Languages