Work experience

• Key account Manager

  Xiaomi KSA

  2021.01-Current

  (5 years)

  • Manage Hadadd Panda and WS channels. • Have a good relation and work smoothly. • Coordination and follow-up of the sales process and after-sales services. • Developing the relation with my accounts and working to find a new accounts to increase the volume of sales in terms of quantity and quality. • Handled customer complaints with empathy and composure. • opened new account ( Abdullatif Jameel ) And started Mobile & Eco business. • Keep track of market news and competitors. • Prepare Monthly forecast with my accounts. • Consistently met my short and long-term targets. • Proactively participated in meetings and helped create new practices.
• Region Manager

  Xiaomi Western

  2020.01-2021.01

  (a year)

  • Built western region FFT ( SVs - BAs - PRs ) with plan to cover all western region clusters. • Started business in Western region with 1% market share and increased to 14% • Launch the new ST program (ST & SO ) Program for IR shops . • Responsible for follow up with the local FD in terms of distribution range - portfolio - man power allocation . • Prepared and applied POSM & Marketing material plan to increase our awareness and visibility. • Team Structure and Planning. • Make Weekly activity in all key shops to increase our SO. • Team evaluation and KPI setting standards for region. • Make KDR activity by my relation to get better highlight and SO. • follow up with WS and Key shops to increase flagship model SO and supported by Giveaway and Activities. • monthly gathering with FFT and guide them by Sales training & Customer services Courses to achieve our innovation. • Follow up Competitor feedback and working to fight them as well.
• M&H Region manager

  Huawei mobile Western & Shouthern & Northen

  2019.01-2020.01

  (a year)

  • Manage IR and KDR showrooms. • Daily meeting with team to follow up( SO & ST & SOH ). • Daily visits to check SOH & SO & ST. • Alignment with distributor for SOH & shortage and SO improvement. • built a good relation with all shops owners to upgrade our business. • follow up with BAs & PRs Team and guide them to achieve our target. • Monthly sales Plan with resources on hand to achieve our goal.
• Brand ambassador

  Huawei mobile Jeddah , Saudia arabia

  2017.01-2018.01

  (a year)

  • Managed 2 cluster with total 84 shops.. • follow up with all shops stocks and SO. • support SO to make space for ST. • Handled customer complaints with empathy and composure. • install all POSM material to improve our visibility.

Educational experience

• faculty of law Egypt

  2007.01-2011.01

  (4 years)

Languages